Roles & Responsibilities

• Roles & Responsibilities
  • Management Team
    • Business Sponsor
    • Program or Project Manager
    • Product Owner
    • Delivery Specialist
    • IT Manager
    • IT Architect
  • Business Analysis Team
    • Business Analyst
  • Delivery Team
    • Technical Lead
    • Developers
  • Quality Assurance Team
    • QA Team
  • DevSecOps Expert Team
  • UX/UI Expert Team

Management Team

Composed by customer and delivery team members

• Provides direction
• Removes obstacles
• Makes sure the objectives are accomplished

Business Sponsor

• Provides business direction and guidance
• Decision-making authority
• Involved in feature negotiation
• Available on demos and steering meetings

Program or Project Manager

• Manages PMO process
• Manages & mitigates risks / issues
• Manages 3rd Party interactions
• Manages timeline

Product Owner

• Expresses Product Backlog items
• Establishes priorities in the Backlog
• Ensures Backlog visibility and transparency
• Ensures all Backlog User Stories are understood
• Accepts or delegates acceptance ofUser Stories

Delivery Specialist

• Represent the business to the DeliveryTeam
• Manage Backlog with Product Owner
• Negotiate Iteration features
• Conduct feature delivery demos
• Co-manage & mitigates risks/ issues
• Manage project delivery Timeline

IT Manager

• Manages infrastructure availability
• Manages integrations / data migration
• Manages 3rd party interactions

IT Architect

• Provides road maps defining guidelines
• Sets best practices
• Ensures IT vs. Business strategy alignment

Business Analysis Team

Part of the Customer Team

• Ensure User Stories accuracy, quality,quantity and prioritization
• Ensure Product quality

Business Analyst

• Delegated decision-making authority
• Delegated feature negotiation and feature delivery acceptance
• Performs Business Analysis
• Writes User Stories and AcceptanceCriteria
• Coordinates user acceptance testing(unless Performed by QA Lead)

Delivery Team

Deliver quality products as specified by the Business Analysis Team

Technical Lead

• Manages delivery team
• Size, assigns and commits to features
• Architects the solution
• Supports feature delivery demos

Developers

• Develops technical solution
• Tests technical solution
• Follows engineering best practices

Quality Assurance Team

Part of the Customer team

• Testing approach
• Estimation
• Execution
• Product Quality

QA Team

• Defines test plan, cases, scripts
• Provides continuous feedback on delivered stories
• Delegated User Story acceptance
• Coordinates user acceptance testing

DevSecOps Expert Team

Application and infrastructure security and support.

• Ensures rapid and frequent development cycles
• Defines and sets up the automated processes and the needed infrastructure
• Integrates security measures with minimal disruption to operations

UX/UI Expert Team

Usability and innovative look and feel of the product.

• Collaborates on Vision and Personas
• Defines and monitors UX Metrics
• Conducts user interviews
• Creates low and high resolution mockups
• Conducts usability testing
• Ensures product meets usability and accessibility standards